Privacy Policy

Last updated: 2025

1. Introduction

This Privacy Policy explains how AI Debt Tracker ("we", "our", "us") collects, uses, shares and protects your personal information when you use our website, mobile apps and related services (collectively, the "Service").

2. Information We Collect

We collect the following categories of information to operate and improve the Service:

  • Account Information: Name, email address, and account credentials when you register.
  • Connected Account Data: Financial account balances, transactions, and related data accessed via Open Banking with your consent.
  • Usage Data: Information about how you use the Service, including actions taken, pages visited, and device information.
  • Communications: Messages or correspondence with our support or feedback channels.

3. How We Use Your Information

We use your data to:

  • Provide, personalise and improve the Service.
  • Generate AI-driven debt repayment plans and insights.
  • Communicate with you about updates, features and support.
  • Ensure security, prevent fraud and comply with applicable laws.

4. Legal Bases for Processing

If you are in the UK or EEA, we process your personal data under one or more of the following legal bases:

  • To perform our contract with you.
  • To comply with legal obligations.
  • For our legitimate interests in improving and securing the Service.
  • With your consent, when required (e.g., connecting bank accounts).

5. Open Banking Data

When you connect a financial account, we access your data via authorised Open Banking APIs provided by regulated third parties. We do not store your bank login credentials. Only balance, transaction and account details required to generate your debt plan are retrieved and securely processed.

6. Data Sharing

We do not sell your personal information. We may share limited data with:

  • Service providers assisting in hosting, analytics, or communications.
  • Regulated Open Banking or payment partners, as required to perform the Service.
  • Authorities or regulators, if required by law or to protect our rights.

7. Data Retention

We retain your information only as long as necessary to provide the Service and comply with legal obligations. When you delete your account, most personal data is deleted within 30 days unless retention is legally required.

8. Security

We apply bank-grade encryption, secure connections, and regular audits to protect your data. However, no system is fully secure and you acknowledge that risk when using online services.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or transfer your personal data. To exercise your rights, contact us at privacy@ai-debt-tracker.com.

10. Cookies & Analytics

We may use cookies or similar technologies to enhance the user experience, measure usage, and improve performance. You can manage cookie preferences in your browser settings.

11. Children’s Privacy

The Service is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided data, please contact us immediately for deletion.

12. Changes to this Policy

We may update this Privacy Policy periodically. When we make significant changes, we will post a notice on the Service or notify you by email. Continued use after updates indicates acceptance.

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